Frequently asked questions
That's no issue! Simply forward the confirmation slip and give them your details.
South Yarra - 501 Chapel St, South Yarra, VIC, 3141
Queen St - 104 Queen St, Melbourne, VIC 3000
Highpoint - Level 3, Shop 3502, Highpoint
Melbourne Central - Level 2, Shop 226, Melbourne Central
Our products contain gluten, dairy, seeds and may come in contact with tree nuts and peanuts. As the bakery also produces other products, no menu item can be completely free of allergens. Full ingredients is found where you order.
We try our best to answer all calls but if you email maddi@rusticasourdough.com.au we can get back to you within 48hrs. Alternatively pop in your local and we can chat! We can’t facilitate date or time changes on orders- all orders are final.
All orders are final as the team have to start baking. We can’t facilitate location, date or time changes on orders.
If you miss your pick up time but still make it in that day before we close, your order will be waiting for you. Unfortunately our products are best fresh so we cannot retain stock over night.