Frequently asked questions

Yes. We don't have any products on our premises that contain gluten. We use the best quality gluten free ingredients to make all the meals the best they can be, often better than "regular" food.

We can handle orders for small groups from 5-25 through this system. If you're looking for a larger group. Head to our website here & fill out the Catering Request Form & we'll be in touch.

Delivery in the CBD-10km - $15

Delivery 10+km - $20

This pays for the staff member's hourly rate, maintenance, & fuel.

Hey! We're awesome at allergen handling. We have an extensive menu & haven't uploaded the full list of ingredients, yet. If you have any dietary needs, contact us via email here or call us on 54411581 between 9am-11am or 2pm-4pm.

Just click on the sign-up link on the right-hand corner of our page and enter your details

Our new menu is live every Friday at 9am. Once you are signed up you will automatically receive an email each week with a overview and link to our new menu.

Yes you can. Here’s how it works….

1. Customer needs to go into their My Account section.
2. Add in their NDIS number.
3. Enter password & save changes.

You will then receive an invoice with your NDIS number & a 30% food cost / 70% preparation for you to claim the 70% back.

You can also connect your NDIS Provider with us and we can invoice them directly.

Your meals will be available for pick up Tuesday from 11am-3pm and out for delivery as early as 9am. We can also offer pick up or deliver Wednesdays.

We currently deliver to the local Bendigo Suburbs. If you can't find your suburb or are in regional areas please contact us on 03 5441 1581 and we will see if we can reach you.

When the menu is open from Friday to Sunday, you can select the food you would like. Select Pick up or delivery and head to the checkout.

Delivery is free for local Bendigo orders over $110* excluding postcodes 10km+ from CBD.

You can use the post code checker to find delivery fees. Fees start at $10 and increase according to your distance from the Bendigo CBD based by postcodes. This will calculate automatically at checkout.

Our menu closes at 8pm on a Sunday night with new menus released at 9am the following Friday. You will receive an SMS advising you of your delivery ETA or an email when your order is ready for collection.

No. You can choose to buy as much or as little as you need. There's no ongoing plans or lock in contracts.

For pick-ups, there is no minimum order.

For deliveries, the minimum order is $60

We love to recycle. We are happy to exchange clean plastic containers, paper bags, & cardboard boxes if they are in a good condition. Just leave them where you would normally receive you delivery and we will collect them. Don't forget to rinse and recycle your aluminium trays. All our plastic containers are recyclable.

All Crooked@Home items come with instructions on how to heat and serve on the ingredient label.

Most items last for 3-5 days fresh from date of packaging, there are a few exceptions, please always check the prepared date on the package. If you're not intending on eating the day of arrival or the next, please freeze immediately to preserve flavours and freshness.

Your first time order discount will automatically apply when you go to the checkout. If you have another discount code, please enter the code in the 'voucher/code' section just below your order summary and click 'apply'. The offer will be applied automatically if the code is valid.

Most meals are freezer friendly can last up to 3 months in the freezer, if you aren't going to eat them within a few days, please make sure you freeze them as soon as you receive them to preserve flavours. If your Crooked@Home item arrives frozen you cannot let them thaw and then re-freeze.

Yes you can! Add your menu items to the cart, as well the hamper box ($10) and add your message in the notes section and one of team will include a handwritten card to the box.
You can choose to send food as a gift without the hamper, although it will just be in a plain box with a simple note.