Frequently asked questions
Salads (500ml bowl) prices range from $9.90 - $19.00 Individual Meals (750ml container) prices range from $14.90 - $19.90
Large Serves (1kg - 1.5 kg) range from $38.00 - $48.80.
Our Value Packs are 2-3 servings and range from $15.00 - $38.00
We require a minimum spend of $50 per order and an additional delivery fee of $15 for the Bass Coast Shire. Our treats and desserts are priced accordingly.
Our deliveries are Thursday each week. We deliver to all areas of the Bass Coast Region.
We deliver your meals to your door at the appropriate temperature. If you are not home for delivery, please place an eski at your front door for your meals. Once home and your delivery has arrived, please ensure meals are placed and kept in the fridge, as soon as possible. (Store below 5 degrees) We cannot guarantee your meals will stay at temperature on a hot day in the sun for more than 2 hours.
We are unable to be responsible for your meals once they have been delivered.
Please ensure you are home within 3 hours of delivery to refrigerate meals.
Our individual serving containers are recyclable, please wash them out and recycle in your yellow bin.
Our alfoil containers are also recyclable, simply wash them out and place in your yellow bin for recycle. We are waste haters and food lovers. (and we hate washing up!) It's difficult in the food industry to reduce single use plastics, but we are dedicated Waste Warriors!, and believe ‘every little bit helps.’ We are happy if you would like us to use your own containers, (ones in good nick!)
Our Plastic Pouches can be washed and used for another purpose in your home, or placed in your red bin. The Bass Coast Council does not recycle soft plastics.
We save waste by purchasing in bulk and in cardboard boxes.
Please reuse and recycle. xxx
Simply, microwave the heat proof container for 2-4 minutes... depending on your microwave. Heat till Steaming Hot. (Above 65 degrees.) Allow to cool for a minute and eat.
Or place the foil containers straight into your preheated oven at 180 degrees for about 20 - 30 minutes or till steaming hot. Remove the lid and cover with foil to retain steam in your meal.
Remember to dispose of your container in the correct bins. Our plastic containers are recyclable and can be washed out and placed in your YELLOW bin for collection to be recycled. PLEASE ENSURE MEALS ARE ONLY HEATED ONCE.
We don't cook with a lot of wheat flour and dairy, due to personal allergies and preferences. Please check the ingredients lists on each food item if you have allergies or intolerances.
Allergens such as Wheat, Dairy, Fish, Eggs and Nuts will be labelled on our meal description and list of ingredients.
However, we cook with allergens in our commercial kitchen and cannot guarantee that all meals are entirely free of allergens such as dairy, eggs, gluten, seafood, soy, lupin, onion and garlic. Thank you for your understanding.
We apologies, that we do not split our invoice totals. We require payment in full, when ordering online.
However, we do know that some of our customers send their meal invoices to their provider for reimbursement. It will be up to your provider to do this for you.
Yes, Our online menu is open from 8am Friday til 9am Monday to order from.
We change our menu each week to provide loads of variety and choice.
We prepare your meals fresh the day of your delivery or collection.