Frequently asked questions
Order via our Kitchen page at https://cookaborough.com/relish-mama
You’ll need an account to place orders online. To create an account, select the 'Sign up/Login' button located at the top of our Kitchen page and enter your details. Once you’ve signed up, you’ll receive our new menu via email from us each week. You can unsubscribe at any time.
Our menu is open for orders from 9am Thursday to 4pm Sunday each week. Closing our menu each week gives us time to source the highest-quality ingredients for your meals, then prepare and cook each item from scratch.
Wednesdays. Pick up is between 3:30-6pm and delivery is also from 3:30-6pm.
You can order as much or as little as you like. However if you wish to receive your order via delivery, then a minimum order value of $60 applies.
Unfortunately, we’re unable to accommodate specific delivery time requests at the moment. Our delivery window is from 3:30-6 pm every Wednesday. We do give you a heads up on when your delivery will arrive - you’ll receive a text when our driver is on his way.
You don't have to be home. We can place in a safe place. If you will be out for an extended period of time, we ask that you leave a cooler bag on an esly out with ice bricks inside.
Yes, each meal lists every ingredient and highlights any allergens in that meal. You can view the full list of ingredients and allergens for each item on our menu by clicking on the item’s image. All ingredients and allergens will also be listed on the label when the meal arrives. Please note, although our meals may not highlight specific allergens, we are not a completely 'allergen free' kitchen. Specifically, although we offer gluten free meals and that we prepare these without ingredients containing gluten, they are made in a facility that also stores products containing gluten.
Yes, each meal comes with a label that describes preparation, storage and heating instructions. Food labels also state all ingredients and allergens.
Yes, you can, by visiting our 'Vouchers' tab. Vouchers are available for $50, $100, $200 or customisable amounts. When you purchase a voucher, you’ll receive it via email.
Yes, we have a gift order option available if you wish to order for someone else. You can leave a note with your gift in the notes section of your order and we will include it with the delivery.
We use home compostable packaging wherever possible. The aluminium foil trays and sheets you may receive are really valuable to recycling companies so please give the trays/sheets a rinse and place them in your recycling bin. We strive to be as eco-friendly as possible. We also compost any produce off-cuts we have.
There will be occasional use of plastic containers or pouches for the likes of soups. You can wash and re-use in your own home or alternatively rinse and pop in your recycling bin.
To contact our team, call us at 95534846, or email info@relishmama.com.au. We are always happy to help.