Frequently asked questions
We’re proud to provide nutritious, freshly prepared meals to our local community, including Home Care Package (HCP) recipients.
How does it work?
If you have an approved Home Care Package, you can access our meals with a 70% rebate. This means you only need to pay 30% of the meal cost upfront, while the rest is covered by your Care Provider.
How to apply
To start ordering, you’ll need approval from your Care Provider. Simply follow these steps:
Submit an application via our HCP application page.
Enter your delivery address and your Care Coordinator or Care Manager’s email.
Your Care Provider will review and approve your application.
Once approved, you’ll receive a confirmation email, and you can start ordering rebated meals.
We’re committed to making nutritious, ready-made meals accessible for NDIS participants.
How does it work?
Plan-Managed Participants: You only pay 30% of the meal cost upfront. The remaining 70% is invoiced directly to your Plan Manager.
Self-Managed Participants: You pay the full amount upfront and receive an NDIS-approved invoice, allowing you to claim back 70% through the NDIS online portal.
How to apply
To learn how to order and claim meals through your NDIS plan, follow this step-by-step guide: