Just Add Vegan
Just Add Vegan card
Frequently Asked Questions

Please don’t hesitate to contact us if you can't find the information you were looking for in our FAQ!

Where do you deliver?

We currently deliver to the ACT and most areas in NSW, including Sydney, Newcastle, Central Coast, Blue Mountains, Central West NSW, Wollongong, Southern Highlands, South Coast.

You can check if we deliver to your door with the postcode checker on the menu page.

If you're keen to receive our meals, but live outside our current delivery area, then please send an email with your name, suburb and postcode to hi@justaddvegan.com, so that we can get to your area first!

When do you deliver?

Currently, we deliver on Wednesdays between 8:00am - 6:00pm. If you live in Sydney, we can also deliver your box on Wednesday between 00:00am - 07:00am.

As our customer base grows, more delivery days will become available.

Meals are delivered by refrigerated courier and in a chilled box that keeps for up to 8 hours.

Do you cater to diet preferences?

We offer calorie-smart (maximum 600 calories per serve), no-added-gluten and high-protein (at least 25g per serve) options.

Please note that our no-added-gluten recipes are not suitable for coeliacs due to the risk of traces of gluten.

While care is taken to prevent cross-contamination of allergens, such as wheat, we cannot guarantee that traces are not present. This is because our meal-kits are prepared in a kitchen where we handle products containing gluten and other allergens

Why is your food healthier?

Our nutritionist-designed menu is rooted in the wholefood plant-based diet, which many scientists consider the healthiest diet on the planet.

Eating healthy vegan food is known to boost energy levels, physical performance and immunity, promote weight-loss and prevent or halt chronic diseases, including heart disease, type-2 diabetes and various types of cancer.

What sets you apart from other meal-kit services?

We are Australia’s first health-focused, 100% vegan meal-kit and food-box service.

Creating delicious, healthy and easy to prepare vegan recipes is our passion, expertise and primary activity, not a sideline as it is with the big foreign brands.

We’re a 100% Australian family-owned start-up and we have a clear purpose that drives everything we do: to create a happier, healthier and fairer world.

We care about every customer and every box we deliver, and our customers love our personal service.

What are the delivery costs?

Delivery fees range from $12 (Sydney) to $15 (regional NSW).

The delivery fee for your address will be shown when you check out.

What discounts do you offer?
  • You can claim a 15% discount off your first box with the coupon code WELCOME15

  • If you spend over $100 you get 5% off

  • If you spend over $175 you get 10% off

  • Follow us on social media for other discounts througout the year

Just Add Vegan (02) 8773 4584 [email protected] Bankstown, NSW 2200
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