Frequently asked questions

Contact free pickup is from the kitchen on Tuesdays from 5-6:30pm.

Delivery is on Wednesday from 9am to 2pm.

Please leave out an esky with frozen ice bricks, so we may leave your food safely.

Yes you can. Please leave a note in your order or call me 0417613493.

Yes I can as we make everything in house. Please leave a note in your order so we can cater to your needs.

Yes they do.

We use compostable containers & aluminium foil trays that can all be washed and placed in the recycling bin.

Yes you can. I welcome requests & freeback.

Only if the order is under $30. Then the payment system Stripe will automatically charge 0.30 cent fee.

Just click on the sign-up link on the right hand corner of our page & enter your details.

Our new menu is live every Friday at 7am. Once you are signed up you will automatically receive an email with our new menu.

1. Log into your account.

2. Go to the NDIS/HCP section.

3. Select New Quote & fill in details.

4. If you selected Plan Managed option:
a. You, Taylor Made Food and your plan manager will receive a copy of the quote.
b. The Plan Manager then approves your quote or follows up any issues.
c. Once approved, you can place an order.

4.If you selected the self-managed option:
a. You and Taylor Made Food will receive a copy of the quote
b. You are able to place an order.
c. The required template will be emailed when every order is placed.
d. You are able to claim back 70% of the cost of your meal and delivery fee via your online portal.

Your order can be collected from 24 Tara Downs, Lennox Head. Between 5-6pm on Tuesday.