Smoults Larder
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Frequently Asked Questions

Below you will find helpful answers to all your questions. If you have a question and can't see the answer to it, please get in touch and we will let you know the answer and will add it to our FAQs for the next person who might have the same question.

How do I place an order?

Order via our menu page. You’ll need an account to place orders online. To create an account, select the 'Sign up/Login' button located at the top of the page and enter your details. Once you’ve signed up, you’ll receive our new menu via email from us each week. You can unsubscribe at any time.

When can I order?

Our menu is open for orders from 8am Friday to 11pm Monday each week. Closing our menu each week gives us time to source the highest-quality ingredients for your meals, then prepare and cook each item from scratch. 

When will I receive my order?

Pick-up orders can be collected any day of the week, but you will need to get your order in by midday the day prior. We do deliveries within a 6km radius every Tuesday.

Do you have a minimum order value?

You can order as much or as little as you like. However if you wish to receive your order via delivery, then a minimum order value of $70 applies.

Is there a fee for delivery?

Delivery is free for orders over $100. If your order is under $100, we charge a small $5 delivery fee.

Can I choose my delivery time?

Unfortunately, we’re unable to accommodate specific delivery time requests at the moment. Our delivery window is from 4-7pm every Tuesday. We do give you a heads up on when your delivery will arrive - you’ll receive a text when our driver is on the way. 

Do you provide a list of ingredients and allergens?

Yes, each item lists every ingredient and highlights any allergens in that meal. You can view the full list of ingredients and allergens for each item on our menu by clicking on the item’s image. All ingredients and allergens will also be listed on the label when the meal arrives. Please note, although our meals may not highlight specific allergens, we are not a completely 'allergen free' kitchen.

Do meals come with serving instructions?

Yes, each meal comes with a label that describes preparation, storage and heating instructions. Food labels also state all ingredients and allergens.

Can I buy a gift voucher?

Yes, you can, by visiting our 'Vouchers' tab. Vouchers are available for $50, $100, $200 or customisable amounts. When you purchase a voucher, you’ll receive it via email. 

Can I order meals as a gift for someone else?

Yes, we have a gift order option available if you wish to order for someone else. You can leave a note with your gift in the notes section of your order and we will include it with the delivery.

Smoults Larder 0439472033 [email protected] Maylands, WA 6051
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