Home Care Packages

If you have an approved Home Care Package (HCP) and would like to order meals please complete the following two steps. We will then contact your Care Provider to confirm a few details and to make sure we are approved to provide you with meals.

Once the application has been approved we will notify you via email or phone to let you know, you will then be able to order meals and only be required to pay 30% of the meal cost upfront. Please note the approval process may take a few days depending on your Care Provider.

1. Add details

Add the details of both you and your Care Provider.

2. Send request

Submit a request to your Care Provider for approval to receive meals from Rustik Food Store.

Review

Your application will be reviewed by your Care Provider, this may take a few days.

More about Home Care Packages

Home Care Packages (HCP) is a Government Program that enables eligible Senior Australians the ability to access funds to stay at home for longer. A key part of HCP is that these customers are only required to pay 30% of the cost of the meal upfront.

How do I know if I am eligible for a Home Care Package?

Eligibility is based on your care needs as determined through an assessment. You must also be an older person who needs coordinated services to help them stay at home. Find out more about assessment at My Aged Care.

If I am eligible, how much do I need to pay?

If eligible, your Home Care Package could cover up to 70% of your food costs.

Which Home Care Package providers do we work with?

We use a platform called Cookaborough to connect with many different Care Providers. If we are not already connected to your Care Provider, Cookaborough will work to establish this connection for you.

If you have any questions regarding your HCP meals application, please contact Cookaborough on 1300 302 665 or [email protected] who help us oversee this process.