Frequently asked questions
Order via our Kitchen page at: https://cookaborough.com/redambrosiacocina
You’ll need an account to place orders online. To create an account, select the 'Sign up/Login' button located at the top of our Kitchen page and enter your details. Once you’ve signed up, you’ll receive our new menu via email from us each week. You can unsubscribe at any time.
Our menu is open for orders from 8am Wednesday to 11pm Sunday each week. Closing our menu each week gives us time to source the highest-quality ingredients for your meals, then prepare and cook each item from scratch. Once you sign up, you will receive an email each week notifying you of a New Menu. This email will include a link to my kitchen page, which is where you will do your ordering.
Simply click the 'CONNECT TO COOK' button in the top right corner of the page and enter your details.
Yes, we are registered with Parramatta Council.
Yes we do! As we make everything from scratch we are able to cater for dietary requirements.
We like to offer some Vegan friendly options each week with our menus
Although our kitchen is not allergen free, everything is made completely from scratch and we can therefore tailor to individual dietary requirements. Just let us know in the notes section of your order.
When you select the items you want and go to checkout, you will click on Pick Up and this will give you a selection of what is available. Simply click on the option that you want.
We will message you when your meal will be ready or you can request a time and we will do our best to ensure it is ready!
When you select the items you want and go to checkout, you will click on Delivery and this will give you a selection of what is available. Simply click on the option that you want.
We will message you prior to delivery or when we are on our way!
We aim to deliver all orders as quickly as possible within the timeframe stated.
If you cannot pick up at the time stated please request another time and we will do our best to accommodate.
Yes, we deliver locally in the 2127 area for a flat fee. Delivery is free for orders over $150. If your order is under $150, we charge a small $10 delivery fee. If you are outside our delivery zone, please contact us with your enquiry: redambrosiacocina@gmail.com
Our kitchen is based in Wentworth Point and we deliver to Sydney Olympic Park, Newington and the nearby suburbs including: Silverwater 2128, Ermington 2115, Rydalmere 2116, Melrose Park 2114
Yes, each meal lists every ingredient and highlights any allergens in that meal. You can view the full list of ingredients and allergens for each item on our menu by clicking on the item’s image. All ingredients and allergens will also be listed on the label when the meal arrives. Please note, although our meals may not highlight specific allergens, we are not a completely 'allergen free' kitchen.
Yes, each meal comes with a label that describes preparation, storage and heating instructions. Food labels also state all ingredients and allergens.
Yes, you can, by visiting our 'Vouchers' tab. Vouchers are available for $50, $100, $200 or customisable amounts. When you purchase a voucher, you’ll receive it via email.
Yes, we have a gift order option available if you wish to order for someone else. You can leave a note with your gift in the notes section of your order and we will include it with the delivery.
We use recyclable/reusable packaging. Most of our packaging comes from BioPak. The alfoil containers we use can all be washed and placed in your recycling bin.