Frequently asked questions
Delivery is on Wednesday from 3.00pm to 6.30pm.
Please leave out an esky with frozen ice bricks, so we may leave your food safely.
Yes you can. I welcome requests & freeback.
Just click on the sign-up link on the right hand corner of our page & enter your details. You will then be emailed a copy of the menu each week from which you can choose. :)
Our new menu is live every Wednesday at 9am. Once you are signed up you will automatically receive an email with our new menu.
You need to place your orders between Wed 9am and Sat 11pm - delivery is the following Wednesday.
1. Log into your account.
2. Go to the NDIS/HCP section.
3. Select New Quote & fill in details.
4. If you selected Plan Managed option:
a. You, Love-Lee Cooking and your plan manager will receive a copy of the quote.
b. The Plan Manager then approves your quote or follows up any issues.
c. Once approved, you can place an order.
4.If you selected the self-managed option:
a. You and Love-Lee Cooking will receive a copy of the quote
b. You are able to place an order.
c. The required template will be emailed when every order is placed.
d. You are able to claim back 70% of the cost of your meal and delivery fee via your online portal.
Yes we do!
We are passionate about the environment and use recyclable containers & aluminium foil trays that can all be washed and placed in the recycling bin.
Yes they do. As well as a list of ingredients.