Healthy homestyle food, inspired by Juanita's travels, cooked with with love, knowledge and passion.
Frequently Asked Questions
Below you will find general questions and answers. If you can't find your question or need more clarification, please contact us directly.
How do I order?
Order via our Kitchen page at: www.cookaborough.com/juanitaskitchen. You’ll need an account to place orders online. To create an account, select the 'Sign up/Login' button located at the top of our Kitchen page and enter your details. Once you’ve signed up, you’ll receive our new menu via email from us each week. You can unsubscribe at any time.
When can I order?
Our menu is open for orders from 9am Thursday to 10pm Sunday each week. Closing our menu each week gives us time to source the highest-quality ingredients for your meals, then prepare and cook each item from scratch.
When will I receive my order?
Tuesdays. Your order will then be available for pickup in-store in Preston between 3pm – 6pm or delivery between 10am -2pm
Do you have a minimum order value?
You can order as much or as little as you like. However if you wish to receive your order via delivery, then a minimum order value of $50 applies.
Is there a fee for delivery?
Delivery is free for orders over $80. If your order is under $80, we charge a small $5 delivery fee.
Can I choose my delivery time?
Unfortunately, we’re unable to accommodate specific delivery time requests at the moment. Our delivery window is from 10-2pm every Tuesday. We do give you a heads up on when your delivery will arrive - you’ll receive a text when our driver is on his way.
Do you provide a list of ingredients and allergens?
Yes, each meal lists every ingredient and highlights any allergens in that meal. You can view the full list of ingredients and allergens for each item on our menu by clicking on the item’s image. All ingredients and allergens will also be listed on the label when the meal arrives. Please note, although our meals may not highlight specific allergens, we are not a completely 'allergen free' kitchen.
Can I buy a gift voucher?
Yes, you can, by visiting our 'Vouchers' tab. Vouchers are available for $50, $100, $200 or customisable amounts. When you purchase a voucher, you’ll receive it via email.
Can I order a meal for someone else?
Yes, we have a gift order option available if you wish to order for someone else. You can leave a note with your gift in the notes section of your order and we will include it with the delivery.
How can I contact your kitchen?
To contact our team, call us at 0409825370, or info@juanitaskitchen.com.au. We are always happy to help.
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