Frequently asked questions

All orders must be placed and paid for through our online store either using a credit or debit card transfer, or through paypal.

There is no minimum order size, however there is a delivery fee of $9 for all orders under $100.

Orders must be placed at least 24 hours before desired delivery or pick-up date.

The delivery fee for all orders under $120 is $9.

There is no delivery fee for orders over $120.

There is no additional fee for orders collected from Jasmine Greens.

We are currently only delivering to suburbs in the 2256 & 2257 postcode areas. This includes the following suburbs:

Patonga, Pearl Beach, Umina Beach, Woy Woy, Ettalong, Booker Bay, St Huberts Island, Horsfield Bay, Phegans Bay, Daleys Point, St Hubert’s Island, Empire Bay, Killcare, Hardy’s Bay, Pretty Beach, Wagstaffe, Woy Woy Bay.

If your suburb is not listed below, and you are interested in home delivery, please email us: eat@jasminegreens.com.au

All of our home cooked meals will come with serving instructions as well as recommended storage and use by dates.

Some of our meals will be delivered frozen, but most of our home cooked meals are made fresh to order and delivered chilled. They will keep in your fridge for 4 days chilled and up to 14 days frozen, depending on the meals selected.

Yes we have a range of options for different dietary requirements. You can search for these in our categories and tags or look for our food labels:

v = vegan / gf = gluten free / nf = nut free

Jasmine Greens is a commercial kitchen with a 5 star health rating.

We pride ourselves on our strict food safety & hygeine practices and our clean and fresh kitchen. Nothing is more important to us than the health and safety of our staff and community.

Importantly, and in line with expert advice, all staff will be washing their hands even more frequently (above industry standards) – even if they’ve had no outside contact, so you can have confidence that we’re doing it safely and responsibly.

We will be delivering orders in cooler bags with ice packs in the case your are not home when your order is delivered. Please leave detailed delivery instructions with your order when you complete your shopping cart, thank you.

There are no variations to our menu items. Please select carefully as there are no refunds or returns.